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Crystalline Xylitol Supply for Pressed Mints in the United Arab Emirates
Rimal Crest Confectionery, Sharjah, United Arab Emirates
Rimal Crest Confectionery makes pressed mints for local retailers and wanted a second source of food-grade crystalline xylitol. After a press trial, it ordered two tonnes to its sieve specification. The customer released 78 of the 80 bags, agreed to a credit for two damaged bags and confirmed a repeat order.
Procurement list
| PRODUCT | QUANTITY | TIME |
|---|---|---|
| Food-grade crystalline xylitol, Annex A sieve limits | 2,000 kg (80 bags × 25 kg net) | Loaded on board July 22, 2026. Delivered August 18, 2026. |
| Food-grade crystalline xylitol, same sieve limits | 2,000 kg | Repeat order confirmed September 16, 2026. Deposit pending. |
| Crystalline erythritol | 50 kg (2 × 25 kg bags) | Loaded on board July 22, 2026. Delivered August 18, 2026. |
| Isomalt | 25 kg (1 × 25 kg bag) | Loaded on board July 22, 2026. Delivered August 18, 2026. |
Payment schedule The first-order deposit was due by July 1 to target the July 22 sailing and was received on July 1, 2026. The balance was due before shipment and was received on July 17, 2026. The repeat-order deposit was pending on September 16, 2026.
Communication records
Scene illustrations are dated to the case milestones.